24 Hour Helpline

Pathway Project’s 24/7 helpline started over 25 years ago in founder Kathy Coe MBE’s bedroom. Kathy (a survivor herself) noticed a significant gap in domestic abuse support in Staffordshire when seeking support for herself, and from this Pathway Project was born.
25 years later and we still operate our domestic and sexual abuse helpline for adults, young people and children 24 hours a day, 7 days a week, 365 days a year, although we now operate from our offices and not Kathy’s bedroom.

When you call our helpline you will be speaking to one of our highly trained helpline staff who will be able to give help and advice, signpost to other agencies if needed, and refer you to one of our specialist services if you are in the Lichfield or Tamworth area. Our helpline staff know our services inside and out and are committed to providing you with the correct information to enable you to make your own decisions.

When you call our helpline please be assured that we will let you speak through your situation, feelings, and experiences without judgement, and at a pace that suits you.

If you are feeling nervous about calling, please remember that you can ring anonymously at first if you prefer.

We are always here to talk, you are not alone.